Terms and Conditions of Use
Introduction
Welcome to Jaca’s Food, a brand under the parent company Global Venture based in Mumbai, India. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, you must not use our website or services.
1. About Us
Jaca's Food specializes in manufacturing and selling a variety of products made from jackfruit. Our parent company, Global Venture, is based in Mumbai, India.
2. Product Information
All information, including product details, images, descriptions, and prices on our website, are accurate to the best of our knowledge. However, we reserve the right to modify, correct, or update such information at any time without prior notice.
We make every effort to ensure the products are accurately represented. However, the actual product may vary slightly in color, shape, or size from the images displayed on the website.
3. Orders and Payments
All orders placed through our website are subject to availability and acceptance by Jaca's Food.
We accept payments through secure payment gateways. Prices for products are listed in INR (Indian Rupees), excluding applicable taxes and shipping charges, unless stated otherwise.
Once the payment is processed, you will receive a confirmation email with your order details.
4. Shipping and Delivery
Jaca’s Food offers delivery across India. We strive to deliver orders within the stipulated timeframe, but please allow 5-7 business days for domestic deliveries.
Shipping charges are calculated based on the delivery address and will be communicated at the checkout page.
Risk of loss or damage to the product passes to the customer upon delivery.
5. Returns and Refunds
We accept returns for damaged or defective products within 7 days of receipt. The customer must provide proof of damage or defect, such as photographs of the product.
Refunds will be processed to the original payment method once the returned product is received and verified.
Products cannot be returned if they have been opened, consumed, or used, unless there is a defect.
6. Privacy and Data Protection
Jaca’s Food is committed to protecting your privacy. We collect and process personal information in accordance with applicable data protection laws.
By placing an order or signing up on our website, you consent to the collection and processing of your personal data, including but not limited to your name, address, email, and payment information.
7. Intellectual Property
All content, trademarks, logos, and materials found on the Jaca’s Food website are owned by Global Venture or its affiliates and are protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any of the content from the website without prior written consent from Jaca’s Food.
8. Limitation of Liability
Jaca’s Food shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.
Our liability in relation to any product purchased from Jaca’s Food is limited to the purchase price of the product.
9. Modification of Terms
Jaca’s Food reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting.
10. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +91-9555891697
Address: Global venture, Ground Floor 93,
UNDARIA ST.,
NAGPADA, MUMBAI, MAHARASHTRA